DCIM dcTrack Support
DcTrack additional services to support the installation and setup of dc-Track.
Along with your purchase of dcTrack and depending on your own inhouse skills available we offer additional support services to help. These extra services can be added to ease your installation
Starting with a straight forward Audit or Survey of your sites requirements and current Rack and Equipment.
Producing a Plan Drawing of your current racks with or without installed equipment.
Startup installation of your system with assistance to input your equipment into the plan for a working active system.
Onsite or offsite Training
Telephone technical assistance available in per Hour or Part units
- dcTrack additional services to support the installation and setup of dc-Track.
- Survey and Audit
- Installation Days
- Training
- After sales telephone support
- Maintenance
DcTrack additional services to support the installation and setup of dc-Track.
SVC-DCTRACK-ONSITE-1D / 1 Day Onsite Engineer Charge
SVC-DCTRACK-TRAINING-1D / 1 Day Onsite Engineer Charge
SVC-DCTRACK-PHONE-1H / Hour or Part Telephone assistance.
Additional services and Audits for other requirements are available.
Please note Full DataCentre Planning is a different Service available.